26

Feb

Email Etiquette for Effective Communication

There are many ways to communicate effectively via email. But there is a bit of subtlety involved, and to help with that, here are ten methods to ensure proper email etiquette.

Keep it simple

Most people tend to scan their emails, but if yours is short and simple, it will more than likely get read.

Never reply all

It can often be unnecessary to respond to everyone in a message, you are often okay with responding only to the person who sent the message. This is one less message the others will have to worry about.

Grammar and Spelling

Honestly, it doesn’t matter what your message says, if the grammar and spelling are off, it will damage your reputation and credibility. It also shows lack of attention to detail.

Respond quickly

You will be perceived as more dependable and reliable, and it is usually appreciated.

Fully answer emails

If you answer everything that is addresses in an email, you are less likely to have a back and forth with constant questions.

Never use all caps

This gives the impression that you are yelling, and it doesn’t look professional.

Use the subject line

When the recipient is scanning emails, this is helpful as it indicates what the email is about.

Never send an email when angry

If you do so, you may say something that you may later regret. It’s best to take some time and cool down and then send the email.

Never hide behind email

If there is something that can be said in person, or if you are having issues with someone, schedule a meeting in person and get it resolved that way. This is much more professional and courteous.

Always be polite and courteous

This last should always be the case. Take care to treat others as you would expect to be treated, and email etiquette should be a breeze!